Returns & Exchanges
At Anchal Project, we want you to be completely satisfied with your hand-stitched home goods. If your purchase isn't a perfect fit, we accept returns and exchanges on unused items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange for a different pattern or size.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the products are in their original, unwashed condition.
- 3.Label and Ship
Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our artisans inspect the returned item at our warehouse, we will process your refund to your original payment method within 7-10 business days.